Privacy Policy

1. Introduction

Peeklens ("we", "our", "us") operates the peeklens.ai website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information you provide directly:

• Account information: name, email address, and authentication credentials when you create an account.
• Project data: product names, URLs, keywords, competitor names, and subreddit selections you configure.
• Payment information: processed securely through Stripe. We do not store your credit card details on our servers.
• Usage data: generated content, reply drafts, and CRM contacts you create within the platform.

We automatically collect:

• Log data: IP address, browser type, pages visited, and timestamps.
• Cookies: session cookies required for authentication. We do not use third-party tracking cookies.

3. How We Use Your Information

• To provide and maintain our service, including scanning Reddit for relevant mentions.
• To process your transactions and manage your subscription.
• To generate AI-powered reply drafts and content based on your project configuration.
• To send transactional emails (password resets, magic links, account notifications).
• To improve our service and develop new features.

4. Data from Reddit

Peeklens scans publicly available Reddit posts and comments based on your configured keywords and subreddits. We do not access private Reddit messages, private subreddits, or any data that requires Reddit authentication on your behalf. All scanned content is publicly available information.

5. Third-Party Services

We use the following third-party services:

• Stripe for payment processing.
• Cloudflare for hosting and infrastructure.
• Resend for transactional emails.
• OpenAI / DeepSeek for AI-powered features (relevance scoring, reply drafting, content generation). Your project data may be sent to these providers to generate results.
• Google OAuth for optional social sign-in.

6. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days. Anonymized, aggregated data may be retained for analytics purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Export your data in a portable format.
• Withdraw consent for optional data processing.

9. Children

Peeklens is not intended for use by anyone under the age of 16. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact

If you have questions about this Privacy Policy, contact us at hello@peeklens.ai.